About the company NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.
Role and Responsibility Inside Sales Executive
Build sustainable relationships and trust with customer accounts through open and interactive communication.
● Identify and assess customers' needs to eectively upsell or cross-sell relevant products or services.
Service customer in finding the right tenant / house as per the requirement of the customer.
Dial outbound and attend inbound calls of customers and leads.
Use internal tools and methods to provide the best possible service to the customer.
Negotiate with leads on behalf of customers.
Keep customers up-to-date on the progress of his account.
Follow communication procedures, guidelines and policies.
● Go extra mile to provide excellent customer service Relationship Manager
● Act as relationship manager for the Paid customers of NoBroker.
Build sustainable relationships and trust with customer accounts through open and interactive
Act as relationship manager for the Paid customers of NoBroker.
communication.
Identify and assess customers' needs to eectively upsell or cross-sell relevant products or services.
● Service customer in finding the right tenant / house as per the requirement of the customer.
Dial outbound and attend inbound calls of customers and leads.
Use internal tools and methods to provide the best possible service to the customer.
Negotiate with leads on behalf of customers.
● Keep customers up-to-date on the progress of his account.
● Follow communication procedures, guidelines and policies.
● Go extra mile to provide excellent customer service