· Handle inbound & outbound calls with professionalism.
· Always ensure a positive customer experience
· Resolve customer queries and provide accurate information
· Generate Leads
· Maintain detailed records of customer interactions.
Work towards achieving team and individual targets.
✅ Requirements
· Education: Any Graduate / Any Postgraduate
· Experience: 0 – 2 years (Freshers welcome!)
· Languages: Excellent English & Hindi communication (mandatory)
· Skills:
o Excellent Communication Skills
o Strong interpersonal & listening skills
o Customer-first approach with patience & professionalism
o Willingness to learn & grow
Preferred Candidate Profile
· Prior experience in outbound calling, customer service, or sales (preferred, not mandatory)
· Freshers with excellent communication & eagerness to build a career in customer support.
· Positive, and team-oriented mindset.