Serve customers by assisting in product selection.
Drive sales through active customer engagement, suggestive selling, and sharing product knowledge.
Greet and welcome customers in a friendly and professional manner.
Respond promptly and effectively to customer inquiries.
Guide customers by escorting them to product displays or service counters.
Provide outstanding customer service to ensure customer satisfaction and loyalty.
Document sales by creating or updating customer profile records.
Handle financial transactions accurately and responsibly.
Process billing and maintain transaction records.
Alert management to potential security concerns or suspicious behavior.
Assist in inventory management, including receiving and stocking merchandise.
Inform clients about upcoming promotions, preferred customer sales, and new products.
Replenish stock to ensure product availability.
Organize and maintain attractive product displays.
Participate in warehouse activities including unpacking, labeling, and storing merchandise.
Work duration: 9 to 10 hours per day.
Active listening and interpersonal communication
Excellent customer service and relationship-building skills
Ability to meet and exceed sales targets
Understanding customer needs and providing relevant product recommendations
Strong product knowledge and willingness to learn
High energy and a positive attitude
Dependable and punctual
Basic math and cash-handling skills
Clear verbal communication
Good understanding of retail operations and job responsibilities
Minimum education: 12th Pass
0–1 year of experience in retail or customer service preferred
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