Email Handling: Read and respond to business emails effectively; maintain regular communication with clients, suppliers, and agents.
Primary Contact: Serve as the main contact point for business inquiries and provide accurate, timely information about products, services, and rates.
Incoming Calls and Messages: Handle phone calls, WhatsApp messages, and customer queries efficiently.
Social Media Management: Manage social media pages, create engaging posts, and respond to customer inquiries and comments.
Product Catalogues and Rates: Share updated product catalogues and rate lists with customers.
Barcode Sticker Printing: Use appropriate software and equipment to print barcode stickers for inventory and production identification.
Microsoft Excel Skills: Use formulas, functions, and data manipulation for record keeping and reporting.
Sales & Marketing Support: Capture product photos, create attractive social media posts, and use Photoshop or Canva to enhance product presentation and sales.
Proficiency in Microsoft Excel (formulas, functions, data management).
Experience with Adobe Photoshop, Canva, or similar AI photo-editing software.
Experience in barcode sticker printing and inventory management.
Familiarity with social media platforms and digital marketing basics.