Job Brief
We are currently looking to hire an enthusiastic & driven CRM Manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.
Main Responsibilities of a CRM Manager
Analyzing data to inform business development and campaigns
Driving CRM initiatives and overseeing the execution of campaigns
Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns
Partnering with different stakeholders to keep them informed about upcoming data management initiatives
Maintaining and improving data management processes and accuracy
Working with IT to manage CRM systems and data warehousing
Key Requirements
You have a diploma/degree in Sales, Marketing, Business Administration, or a related field.
You have solid prior experience in a similar role.
You have experience in SQL data extraction, overseeing and driving campaigns and projects.
You are analytical, data-driven, and well-versed in Excel.
You are detail-oriented and thrive in dynamic and fast-paced working environments.
You possess excellent communication & interpersonal skills.
You are a strong team player and comfortable working in matrix environments.