rovide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers.rovide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers.rovide accurate information about products and services. Document customer interactions and maintain customer records. Escalate unresolved issues to appropriate teams when necessary. Maintain a positive and professional demeanor with customers.