Company - Eye Mantra Hospital
Role - BDE / Tele Sales
Location - West Delhi
Contact - Tamanna (9718011142)
Respond promptly and courteously to customer inquiries and complaints via phone, email, chat, and social media.
Provide accurate information about products/services and guide customers in making informed decisions. business.linkedin.com+1expertia.ai+1
Troubleshoot and resolve issues efficiently or escalate complex cases to relevant teams. thesun.co.uk+15betterteam.com+15superworks.com+15
Document all interactions, transactions, enquiries, and resolution steps in the CRM system.
Qualifications
Education: High school diploma required; Bachelor's degree in Business, Communication, or related field preferred. sg.jobstreet.com+13myjobmag.com+13business.linkedin.com+13
Experience: 1–3 years in customer service, support, or related roles. expertia.ai
Technical Proficiency: Familiarity with CRM tools (e.g., Salesforce, Zendesk, Freshdesk), help-desk software, Microsoft Office.
Communication: Strong verbal and written skills with active listening ability.