As a Career Development Officer , you will be responsible for engaging with working professionals/ leads to help them upskill and advance their careers. Your primary role involves reaching out to a minimum of 180-200 professionals/ potential leads from our CRM database, understanding their career aspirations, and counseling them on the online degree programs that best suit their needs. This is an end-to-end sales role that requires a mix of cold calling, relationship building, and guiding prospects through the enrollment process.
● Regular follow-up on old and new leads, attend events and seminars, and organize workshops and information sessions for potential clients.
● Ensure high conversion rate of all leads- telephonic, forwarded and referrals to successfully achieve the performance goals.
● Responsible for complete sales funnel management & ensuring updating of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
● Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
● Reach out to potential candidates through data calling and follow-ups.
● Identify the need for upskilling based on their industry and interests.
Build and maintain a pipeline of high-intent prospects.