A Business Analyst acts as a bridge between the client (who explains what they need) and the technical team (who builds the solution).
Their job is to understand the business problem, convert it into clear technical requirements, and make sure the final product meets the client’s expectations.
Requirement Gathering
Talk with clients to understand what they want (features, workflows, pain points).
Conduct meetings, interviews, or workshops to collect business needs.
Documentation
Create detailed documents like:
Business Requirement Document (BRD)
Functional Requirement Specification (FRS)
User Stories / Use Cases
Process Flow Diagrams
Coordination with Teams
Explain the requirements clearly to developers, designers, and testers.
Clarify doubts between client and technical team.
Project Support
Help the Project Manager plan timelines and deliverables.
Review the development progress to ensure it matches the client’s needs.
Testing & Validation
Participate in testing (UAT – User Acceptance Testing).
Verify that the software works as per the documented requirements.
Market & Data Analysis
Research competitors, market trends, and customer feedback.
Suggest new features or improvements for company products.
Client Communication
Act as the single point of contact for client queries.
Present demos, reports, and updates to clients.
“A Business Analyst makes sure the right product is built — the right way — for the right reason.”