JOB DESCRIPTION OF ASST. BRANCH MANAGER
Assistant Branch Managers play a key role in assisting branch managers in running the daily operations of a branch office, including sales, customer service, and financial performance.
Assistant Branch Manager have the following duties and responsibilities:
Assist the branch manager in implementing business development strategies
Work towards achieving sales targets and customer satisfaction goals
Provide excellent customer service, addressing customer complaints and resolving problems
Supervise and motivate staff to perform their best
Prepare and submit regular reports on branch performance
Ensure compliance with all company policies and relevant regulations
Conduct regular meetings with the branch team
Additional Information
Job Title: Assistant Branch Manager
Work Environment: This role involves both office & filed based. Travelling will be there to meet clients or attend business meetings.
Reporting Structure: Reports to the Branch Director.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: 45,000 minimum to 55,000 maximum
Location: Bengaluru
Employment Type: Full-time
Language:- English, Hindi, Kannada & Tamil
DL :- Valid DL is required for 2 & 4 wheeler
Skills Required:-
Strong leadership skills to supervise and guide other employees in their daily tasks, ensuring that the branch operations are carried out effectively.
Excellent communication skills to liaise with both staff and clients, ensuring a high level of customer service and satisfaction.
Financial acumen to manage budgets, oversee financial transactions, and monitor the branch’s profitability.
Problem-solving skills to tackle any issues or conflicts that may arise, whether they relate to staff, customers, or the bank’s policies.
Organizational skills to effectively manage schedules, oversee daily operations, and coordinate various tasks.
Customer service skills to understand and meet client needs, build customer relationships and loyalty.
Knowledge of industry-specific regulations, standards, and practices to ensure the branch is compliant with all necessary guidelines.
Ability to work under pressure and make critical decisions to ensure the smooth functioning of the branch.
Experience with banking software and other relevant computer applications.