Organizational Brief: FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 120+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels. Overview We are looking for Executive overseeing and managing the day-to-day operational activities to ensure smooth business functioning. Responsibilities Assisting the store manager in executing store operations during scheduled shifts. Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Bakingo. Maintains a calm demeanour during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating the environment and customers for cues. Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team/new hires on shift to ensure operational excellence and to improve overall team performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Develops positive relationships with the shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts Organizes opening and closing duties as assigned. Follows Bakingo operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all staff during each shift. Maintains regular and consistent attendance and punctuality. JD – Executive Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Requirements Attention to detail Coaching skills Works well under pressure 0-3 years’ experience (as per role requirement) Strong planning skills Good communication skills Motivational skills Punctual