Job Title: Counter Sales Executive
Job Summary:
The Counter Sales Executive is responsible for driving sales growth, building customer relationships, and providing exceptional customer service in a retail environment. This role will engage with customers, understand their needs, and offer tailored solutions to meet those needs.
Key Responsibilities:
- Sales Growth: Meet and exceed sales targets, identifying opportunities to upsell and cross-sell products.
- Customer Relationships: Build strong relationships with customers, understanding their needs and preferences.
- Product Knowledge: Develop in-depth knowledge of products and services, making recommendations to customers.
- Customer Service: Provide exceptional customer service, resolving customer complaints and issues.
- Store Representation: Represent the store and brand in a professional manner, adhering to company standards.
Requirements and Skills:
- Education: High school diploma or equivalent; retail or sales experience preferred.
- Experience: Previous sales experience, preferably in a retail environment.
- Skills:
- Communication: Excellent verbal and written communication skills.
- Sales: Strong sales skills, with ability to meet and exceed sales targets.
- Customer Service: Ability to provide exceptional customer service, resolving customer complaints.
- Product Knowledge: Ability to develop and maintain product knowledge.
- Time Management: Ability to manage time effectively, prioritizing tasks and meeting deadlines.
Performance Expectations:
- Meet and exceed sales targets.
- Build strong relationships with customers.
- Provide exceptional customer service.
- Develop and maintain product knowledge.
- Represent the store and brand in a professional manner.