Job Title: Shop Manager
Location: Kashmiri Gate, Delhi
Job Type: Full-Time
Salary Range: ₹20,000 – ₹27,000 per month
Working Hours: 11:00 AM – 8:00 PM
We are seeking a proactive and customer-focused Shop Manager to oversee day-to-day retail operations. The ideal candidate should have strong organizational skills, the ability to lead a small team, and ensure smooth functioning of sales, stock management, and customer service. Knowledge of the automotive spare parts/components industry will be an added advantage.
Greet and attend to customers, providing excellent in-store service.
Manage stock inventory and ensure timely replenishment.
Supervise daily shop activities including packing and dispatch of orders.
Assign and monitor duties of warehouse workers and support staff.
Maintain proper records of sales, purchases, and stock movements.
Coordinate with accounts and warehouse teams for smooth operations.
Ensure the shop floor is organized, clean, and customer-ready at all times.
Handle customer queries, complaints, and ensure high satisfaction.
Support management with daily reports and operational updates.
Proven experience in retail management / shop supervision (2 years minimum preferred).
Strong leadership and people management skills.
Proficiency in English (read, write, speak) is a must.
Good knowledge of stock control and retail operations.
Familiarity with auto spare parts/components is a strong plus.
Organized, reliable, and customer-service oriented.
Salary: ₹20,000 – ₹27,000 per month (depending on experience).
Stable full-time role with growth opportunities.
Professional and supportive work environment.
Exposure to the automotive spare parts industry.