Job Title: Retail Customer Sales Associate
Location: kOKAPET
Job Type: Full-time
Reports To: Store Manager / Retail Supervisor
We are seeking a friendly, energetic, and customer-focused Retail Sales Associate to join our store team. The ideal candidate will assist customers in selecting products, handle transactions, maintain store cleanliness, and ensure a positive shopping experience.
Greet and assist customers with a warm and professional attitude.
Understand customer needs and recommend suitable products.
Maintain in-depth product knowledge to offer accurate information.
Handle billing and cash register operations (POS).
Achieve daily/weekly sales targets and promote upselling.
Stock shelves, replenish inventory, and maintain store visual standards.
Process returns and exchanges smoothly.
Handle customer complaints with patience and escalate when necessary.
Ensure store cleanliness, hygiene, and organization at all times.
Support team in opening/closing duties as required.
High school diploma or equivalent.
Prior retail or customer service experience is an advantage.
Excellent communication and interpersonal skills.
Basic math and computer skills.
Ability to work in a fast-paced environment and flexible hours (weekends, holidays).
A team player with a positive attitude.
Customer service
Product knowledge
Sales techniques
POS and billing
Inventory handling
Problem-solving