A mobile salesman, also known as a mobile sales representative or consultant, is responsible for selling mobile devices, accessories, and related services, often through direct customer interaction or phone sales. They assist customers in selecting the right products, demonstrate features, handle transactions, and provide after-sales support. Their duties also include achieving sales targets, maintaining product knowledge, and building customer relationships.
Key Responsibilities:
Customer Interaction:
Greeting customers, understanding their needs, and recommending suitable products.
Sales Generation:
Presenting product features, demonstrating benefits, and closing sales transactions.
Product Knowledge:
Maintaining up-to-date knowledge of mobile phones, accessories, and services, as well as industry trends.
Sales Support:
Assisting with inventory management, maintaining a clean sales area, and addressing customer inquiries.
Customer Relationship Management:
Building and maintaining relationships with customers, providing after-sales support, and resolving issues.
Sales Targets:
Achieving individual and team sales goals, participating in promotional activities, and contributing to overall sales performance.
Reporting:
Preparing and submitting sales reports and updates to management.
Skills and Qualifications:
Sales Skills:
Proven ability to close sales, overcome objections, and meet sales targets.
Communication Skills:
Excellent verbal and written communication skills for interacting with customers and colleagues.
Product Knowledge:
In-depth understanding of mobile phones, accessories, and related services.
Customer Service Skills:
Ability to provide excellent customer service, address inquiries, and resolve issues.
Technical Skills:
Familiarity with basic phone setup, data transfer, and account management.
Computer Skills:
Proficiency in using sales software, CRM systems, and other relevant applications.
Self-Motivation:
Ability to work independently, manage time effectively, and stay motivated to achieve sales goals.
Same Industries Candidate is proffered.