Guest Relation Associate

Job Description: Guest Relation Associate Position Overview:

We are seeking a dynamic and personable Guest Relation Associate to join our team. This role involves providing exceptional service and creating memorable experiences for our guests in the hospitality, art, and museum sectors, as well as in cinema. The ideal candidate will be an excellent communicator with a passion for guest interaction and a deep understanding of hospitality, art, museum culture, and cinema. This individual will be adept at resolving guest issues with professionalism and empathy

Key Responsibilities:

• Guest Interaction and Service:

• Greet and welcome guests in a warm and friendly manner.

• Provide accurate information about exhibitions, programs, and services related to art, museums, and cinema.

• Assist guests with inquiries, requests, and reservations, ensuring a high level of satisfaction.

• Issue Resolution:

• Handle guest complaints and concerns with a problem-solving approach and resolve issues in a timely and effective manner.

• Ensure guest feedback is collected and addressed appropriately, aiming to improve overall service quality.

• Hospitality and Culture:

• Demonstrate a strong understanding of hospitality standards and practices, as well as a deep knowledge of art, museum culture, and cinema.

• Offer insights and recommendations to enhance guests' experiences and promote engagement with exhibits and events.

• Communication Skills:

• Communicate clearly and effectively with guests, colleagues, and management.

• Provide detailed explanations and guidance regarding museum or cinema features, services, and policies.

• Event Support:

• Assist in the coordination and execution of special events, tours, and programs.

• Support event-related activities and guest needs to ensure successful outcomes.

• Administrative Tasks:

• Maintain accurate records of guest interactions, feedback, and incident reports.

• Assist in preparing reports and analyzing guest feedback to identify trends and areas for improvement.

Key Skills and Qualifications:

• Excellent Communication: Strong verbal and written communication skills, with the ability to convey information clearly and engage with guests effectively.

• Guest Interaction: Proven ability to build rapport with guests, provide exceptional service, and handle diverse interactions professionally.

• Hospitality Expertise: In-depth knowledge of hospitality standards and practices, with experience in a customer-facing role within the hospitality industry.

• Art and Museum Culture: Understanding of art, museum culture, and cinema, with the ability to educate and inform guests about exhibitions and programs.

• Problem-Solving: Strong problem-solving skills with the ability to manage and resolve guest issues promptly and empathetically.

• Organizational Skills: Effective time management and organizational abilities to handle multiple tasks and prioritize responsibilities.

• Attention to Detail: Keen attention to detail in both guest interactions and administrative tasks.

Education and Experience:

• Diploma in Hospitality, Art History, Museum Studies, or a related field preferred.

• Previous experience in a guest relations or customer service role, preferably within the hospitality, art, Cinema or museum sector.

• Familiarity with cinema and film-related content is a plus.

Working Conditions:

• Must be able to work flexible hours, including evenings and weekends as needed.

• The role may involve standing for extended periods and assisting guests in various settings.

• No Mobile usage during working hours

• Standing Jobs

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Experience:

• Total work: 1 year (Preferred)

• Willing to work in standing condition

• Willing deposit Personal Mobile Phone at at Security during working hours

• It is a Full Time రిటైల్ / కౌంటర్ అమ్మకాలు job for candidates with 1 - 2 years of experience.

Guest Relation Associate job గురించి మరింత

1. Guest Relation Associate jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి డిప్లొమా, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹16000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది ముంబైలో Full Time Job.
3. Guest Relation Associate job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Guest Relation Associate jobకు 6 working days ఉంటాయి.
4. ఈ Guest Relation Associate jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Guest Relation Associate jobకు కంపెనీలో ఉదాహరణకు, PARAADOX MUSEUM INDIA PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Guest Relation Associate రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: PARAADOX MUSEUM INDIA PRIVATE LIMITED వద్ద 2 Guest Relation Associate ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ రిటైల్ / కౌంటర్ అమ్మకాలు jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Guest Relation Associate Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Guest Relation Associate jobకు 11:00 दोपहर - 09:00 रात టైమింగ్ ఉంటుంది.