[2:51 pm, 19/6/2025] Sana Toufeeq: Job Title: Furniture Sales Executive (FSE)
Company: Home Centre – Landmark Group
Department: Sales Operations
Location: Store-Based (Multiple Locations: Thane, Ghatkopar, Seawood, Kochi, Chennai, Mumbai)
Experience Required: 1–2 Years
Education: HSC / Diploma in Retailing / Graduate
Salary: Up to ₹4.2 LPA + Incentives
About Home Centre – Landmark Group:
Home Centre is a leading home retail brand under the Landmark Group, offering quality furniture, home décor, and furnishings. We’re known for delivering exceptional customer service and innovative product displays across our store network.
Job Summary:
As a Furniture Sales Executive at Home Centre, you will be responsible for achieving sales targets, enhancing customer experience, maintaining retail standards, and ensuring well-executed merchandising on the floor.
Key Responsibilities:
Sales Achievement
• Achieve monthly sales targets aligned with Omni budgets
• Drive sales via upselling, cross-selling, and add-on selling
• Build customer loyalty through strong relationship management
• Use tablets and sales terminals for showcasing and closing deals
• Follow consultative selling and internal lead management practices
Customer Service
• Adhere to the Landmark Customer Service Excellence Module
• Provide personalized solutions by understanding customer needs
• Help the store achieve targeted NPS scores
• Create a welcoming and trustworthy shopping environment
Merchandising
• Ensure all furniture is correctly tagged with pricing and product information
• Display items as per planograms and brand guidelines
• Keep the floor stock in top condition—no damaged or misplaced products
• Share feedback on fast/slow-moving stock and monitor competition
Key Skills & Competencies:
Knowledge & Behavioral Skills
• Retail operations understanding
• Communication & listening skills
• Teamwork, punctuality, and discipline
• Motivation and goal-orientation
Functional Skills
• Inventory & stock management
• Identifying & preventing stock loss
• Planning, prioritizing, and merchandising
Preferred candidate from Pepperfry, Tanishq, Croma