Key Responsibilities:
Customer Interaction:
Greeting customers, engaging in friendly conversation, and identifying their needs.
Product Knowledge:
Providing detailed information about products, including features, benefits, and pricing.
Sales Assistance:
Guiding customers through the purchasing process, suggesting relevant items, and closing sales.
Cash Handling:
Processing payments accurately and efficiently using point-of-sale (POS) systems.
Merchandise Management:
Maintaining the sales floor, stocking shelves, organizing displays, and managing inventory.
Customer Service:
Addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
Promotional Activities:
Informing customers about sales, promotions, and special offers.
Skills and Qualifications:
Communication Skills: Effective verbal and written communication to interact with customers and team members.
Customer Service Skills: Ability to provide excellent service, resolve complaints, and build rapport.
Sales Skills: Ability to identify sales opportunities, close deals, and upsell products.
Product Knowledge: Thorough understanding of products and services offered by the store.
Teamwork: Ability to collaborate with colleagues and work effectively as part of a team.
Problem-Solving: Ability to handle customer issues and find suitable solutions.
Physical Stamina: Ability to stand for extended periods and handle merchandise.
Organization Skills: Ability to keep the store clean, organized, and well-stocked.