As a Beauty Advisor at Sephora in Chennai, you will provide exceptional customer service by
offering expert beauty consultations. You will help clients discover productsthat enhance
their confidence and express their unique style. Your in-depth product knowledge and
genuine passion for beauty will create memorable shopping experiences.
Key Responsibilities:
• Customer Experience:
o Greet customers warmly and provide personalized consultations.
o Understand clients’ beauty preferences and recommend suitable products.
o Demonstrate application techniquesthrough mini-makeovers and product
trials.
o Build lasting relationships with clientsthrough follow-ups and loyalty program
engagement.
• Sales and Product Expertise:
o Stay updated on the latest beauty trends, product launches, and promotions.
o Educate clients about product benefits, ingredients, and proper usage.
o Achieve salestargets by promoting Sephora’s exclusive and partnered brands.
o Support cross-selling and upselling to enhance client satisfaction.
• Store Operations:
o Ensure product displays are well-maintained and visually appealing.
o Assist with inventory management and stock replenishment.
o Maintain hygiene and safety standards acrossthe store.
o Collaborate with team membersto achieve store goals.
Qualifications:
• Passion for beauty, cosmetics, and skincare.
• Strong interpersonal and communication skills.
• Prior experience in retail, beauty, or customer service is preferred.
• Ability to build genuine customer connections.
• Flexible to work shifts, including weekends and holidays.