Supervise and coordinate daily field operations at assigned locations.
Conduct on-site inspections and audits to ensure adherence to standard operating procedures.
Act as the primary point of contact between field staff, vendors, and the operations team.
Ensure timely execution of tasks such as deliveries, installations, maintenance, or service visits (based on industry).
Handle customer complaints and provide quick resolutions to improve service quality.
Report operational issues, escalate as necessary, and track resolution progress.
Maintain inventory records and ensure the availability of necessary tools, equipment, or stock.
Train and guide field staff, ensuring they follow safety and operational protocols.
Generate daily/weekly/monthly reports on field activities, KPIs, and operational efficiency.
Implement new processes or technologies to enhance field productivity and reduce costs.