Company: BeeDigital
Salary Range: ₹15,000 – ₹35,000 (In-hand)
Location: Thane
Job Type: Full-Time
BeeDigital is hiring a Telecaller-cum-Receptionist who will handle daily inquiries, attend counselling calls, follow up on leads, manage admissions, and maintain front-desk operations. This role requires strong communication skills in English, Hindi, and Marathi, professionalism, and the ability to manage students and parents confidently.
Call incoming leads and explain course details clearly.
Understand student requirements and guide them to the right program.
Maintain daily follow-up reports and enquiry sheets.
Convert walk-ins and telephonic enquiries into admissions.
Share brochures, fees, and counselling details through WhatsApp/email.
Schedule counselling sessions and send reminders.
Assist students with the entire admission process.
Maintain admission records, receipts, and documents properly.
Coordinate with the management for batch planning and seat availability.
Update CRM or Excel sheets with admission and enquiry data.
Welcome visitors and direct them appropriately.
Manage incoming calls professionally and maintain a visitor logbook.
Keep the reception area clean, organised, and well-equipped.
Handle mail, courier, and basic administrative tasks.
Assist in scheduling classes, updating attendance, and managing batches.
Prepare basic reports such as enquiry reports, walk-in reports, and admission reports.
Handle filing, printing, updating notice boards, and maintaining records.
Minimum Graduate from any field.
1–3 years experience in telecalling, counselling, front-desk, or customer-handling roles.
Strong communication skills in English, Hindi, and Marathi (must).
Good at explaining information clearly and confidently.
Basic knowledge of MS Excel, Word, and WhatsApp Business.
Ability to handle pressure, follow up consistently, and work with discipline.
Pleasant personality, responsible behaviour, and professional attitude.
Promotion to Student Counsellor, Admission Manager, or Center Head based on performance.
Training on sales communication and counselling will be provided.
Long-term stable career with performance bonuses.