Job Title: Receptionist
Location: Mirror Magic Salon, Basaveshwara Nagar, Bangalore
Job Type: Full-Time
About Us:
Mirror Magic Salon is a premium beauty destination located in the heart of Basaveshwara Nagar, Bangalore. We pride ourselves on offering top-quality services in a warm, welcoming, and stylish environment. We are currently looking for a friendly, professional, and well-organized Receptionist to be the face of our salon and provide exceptional customer service to every client.
Greet clients with a warm and friendly attitude as they arrive at the salon.
Manage client appointments and scheduling using booking software or register.
Answer phone calls, WhatsApp messages, and emails professionally and efficiently.
Maintain a clean, organized, and welcoming reception area.
Provide information about salon services, packages, and prices to walk-in or calling clients.
Handle billing, payments, and issue invoices or receipts.
Coordinate with salon staff to ensure smooth client flow and timely service.
Keep client records up to date, including service history and preferences.
Assist in maintaining salon inventory by tracking product usage and restocking.
Handle client feedback and complaints with patience and professionalism.
Promote salon offers, loyalty programs, and retail products to clients.
Previous experience as a receptionist or in a customer service role (preferred, but not mandatory).
Basic computer knowledge and familiarity with appointment scheduling software.
Excellent communication skills in English; knowledge of Kannada and Hindi is a plus.
Pleasant personality with a professional appearance and attitude.
Ability to multitask, stay organized, and handle pressure during busy hours.
Strong interpersonal skills and a customer-first approach.
Punctual, reliable, and team oriented.