S.NoResponsibility
1Welcoming & greeting customers
2Ensuring customer comfort & offering refreshments
3Ensuring SOP adherence for Lobby Area & Customer Lounge
4Coordinating with housekeeping, cleaning & pantry staff for prompt service
5Maintaining & updating Showroom Walk-in Leads Register
6Maintaining Test Drive Scheduling Register
7Maintaining Test Drive Checklist
8Maintaining Events Leads Register
9Maintaining & updating Showroom Readiness Checklist
10Maintaining & updating Satisfaction at Exit – Feedback Form
11Ensuring availability of Welcome Kit, Brochure & Pricelist
12Monitoring Washroom Checklist13SYK & Test Drive Calling