Job Title: Front Office Associate
Company Name: Swastik Multi Trades Pvt. Ltd.
Location: Gomti Nagar, Lucknow
We are looking for a Front Office Associate to manage our front desk operations with enthusiasm and professionalism. This role requires excellent organisational and communication skills and a proactive approach to customer relationship management.
Responsibilities:
Administrative Support: Manage daily front office activities, including greeting and directing clients, managing mail, and maintaining a tidy and organised reception area.
Scheduling & Coordination: With the director, schedule and organise appointments and calls for customers, clients, and associates, ensuring smooth communication flow.
Customer Interaction: Welcome, greet, and attend to clients, customers, and associates upon arrival, offering a warm and professional first impression.
Hospitality Coordination: Coordinate with kitchen staff to offer clients and guests water, coffee, or other refreshments.
Office Support: Assist in administrative tasks as needed and collaborate with team members to ensure an efficient front office operation.
Qualifications:
Experience: Prior experience as a front desk associate, receptionist, or similar role in real estate or customer-facing roles is preferred.
Skills: Excellent communication skills, strong organizational abilities, and a positive attitude.
Personality: Friendly, approachable, and attentive to detail, with the ability to manage multiple tasks effectively.