Key Responsibilities:
Greeting visitors and clients: Providing a friendly and professional welcome.
Answering and managing phone calls: Routing calls and taking messages.
Managing the front desk: Maintaining a tidy and organized reception area.
Administrative tasks: Scheduling appointments, sorting mail, and preparing documents.
Providing customer service: Addressing inquiries, assisting with requests, and resolving issues.
Skills and Qualities:
Excellent communication skills: Both verbal and written, for effective interactions with clients and staff.
Strong organizational skills: To manage appointments, mail, and the front desk effectively.
Multitasking abilities: To handle multiple tasks simultaneously, such as answering phones while assisting visitors.
Professional and courteous demeanor: To create a positive first impression.
Basic computer skills: For using software for scheduling, email, and other office tasks.