Greet and welcome guests in a professional and friendly manner
Answer, screen, and direct incoming phone calls
Manage front desk operations including visitor sign-ins and security protocols
Schedule and confirm appointments and meetings
Receive and sort daily mail and deliveries
Maintain a clean and organized reception area
Provide basic and accurate information in person and via phone/email
Assist with administrative tasks such as data entry, filing, and photocopying
Coordinate with other departments to ensure smooth communication and workflow
Handle customer inquiries and resolve issues or direct them to the appropriate personnel