receptionist manages the front desk, greets visitors, handles phone calls, and performs administrative tasks to ensure smooth office operations. They are often the first point of contact for the company, providing a welcoming and efficient experience.
Here's a more detailed breakdown of the job description:
Responsibilities:
Greeting and Welcoming:
Extending a friendly and professional greeting to all visitors, clients, and staff upon arrival.
Managing the Front Desk:
Maintaining a tidy and presentable reception area, ensuring it's well-stocked with necessary supplies.
Answering and Directing Calls:
Handling incoming phone calls, directing them to the appropriate personnel, and taking accurate messages when needed.
Visitor Management:
Directing visitors to the correct person or department, managing visitor logs, and issuing visitor badges when required.
Administrative Support:
Assisting with tasks like filing, photocopying, data entry, and scheduling meetings.
Mail and Deliveries:
Receiving, sorting, and distributing incoming mail and packages, and managing outgoing mail and deliveries.