Responsibilities:
1. Customer Service:
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
2. Appointment Management:
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
3. Feedback Collection:
- Soliciting feedback from patients to continuously improve the quality of services provided.
4. Health Insurance Recommendation:
- Offering guidance and recommendations on suitable health insurance options to patients.
5. Diagnosis Guidance:
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
Job Location: Kandivali.
Job Timings:
- For males: 10:30 p.m. to 7:00 a.m.
- For females:
- Morning Shift: 6:30 a.m. to 3:00 p.m.
- General Shift: 10:30 am to 7:00 pm
- Evening Shift: 2:00 p.m. to 10:30 p.m.
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