Greet guests warmly as they enter the restaurant.
Manage the waiting list and reservation system (in person and via phone).
Escort guests to their assigned tables and provide menus.
Monitor the dining room for seating availability, service, and flow.
Answer questions regarding menu items and restaurant policies when required.
Communicate with kitchen and service staff to ensure efficient operations.
Handle guest complaints or issues promptly and professionally.
Maintain cleanliness and organization of the front desk and entrance area.
Coordinate with service staff for special seating arrangements and VIP guests.
Assist with menu updates, promotional displays, and other guest-facing materials.