Guest Relations Executive

Job Title : Guest Relations Executive (GRE) - Female

We are hiring for a GRE who will responsible for creating a welcoming atmosphere and ensuring guest satisfaction by providing personalized service, managing inquiries and complaints, coordinating special requests, and acting as a point of contact for guests during their visit to our Property.

Job Location : Orivva by Lotus Raj Nagar Extension, Ghaziabad.

Job Timings: 11 a.m to 9 p.m.

Age Limit: 21 Years to 30 Years

We Offer:

• Competitive Salary ranging from 15000 INR to 25000 INR, as per knowledge and Experience.\

• Opportunity to be part of growing hospitality brand .

• Professional and Safe Work Environment.

• Growth and Training Support.

Key duties include:

• Welcoming guests,

• Handling VIPs

• Resolving issues

• Providing information about the hotel and managing feedback to improve services.

Core Responsibilities:

• Guest Welcoming & Assistance: Greeting guests upon arrival and providing information about Hotel/Banquet services and facilities.

• VIP & Special Guest Management: Identifying and providing special services to VIPs, corporate guests, and those celebrating special occasions.

• Complaint & Issue Resolution: Addressing and resolving guest complaints and concerns promptly and professionally to ensure a positive experience.

• Information & Concierge Services: Providing detailed information about the hotel, local attractions, dining, and activities, and arranging bookings or transportation.

• Service Coordination: Coordinating with other hotel departments (like housekeeping) to fulfill guest requests and ensure a smooth experience .

• Property Publicizing: Must show the Property to all Guests in a Professional Way

• Guest Feedback: Actively seeking and managing guest feedback, including encouraging positive reviews and using feedback to improve services.

Key Skills and Qualities:

• Excellent customer service and good communication skills.

• Professional grooming and presentation.

• Ability to multitask and work effectively in a busy environment.

• Detailed knowledge of the hotel and the surrounding area.

• Personalized and proactive approach to anticipating guest needs.

• Must be having an experience of 1 to 3 years as a GRE or Front Desk Officer in Hotel / Banquet or Hospitality Industry.

• Should be a Graduate or 10+2 (From a reputed School).

• Must be having Pleasing Personality with Guest First Attitude.

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 1 - 3 years of experience.

Guest Relations Executive job గురించి మరింత

1. Guest Relations Executive jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹25000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఘజియాబాద్లో Full Time Job.
3. Guest Relations Executive job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Guest Relations Executive jobకు 6 working days ఉంటాయి.
4. ఈ Guest Relations Executive jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Guest Relations Executive jobకు కంపెనీలో ఉదాహరణకు, Transjet Cargo Private Limitedలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Guest Relations Executive రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Transjet Cargo Private Limited వద్ద 2 Guest Relations Executive ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ రిసెప్షనిస్ట్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ Guest Relations Executive Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Guest Relations Executive jobకు 11:00 AM - 09:00 PM టైమింగ్ ఉంటుంది.