We are seeking a friendly, well-presented, and customer-focused Hostess to join our team. The ideal candidate will be the first point of contact for our guests and is essential in setting the tone for a memorable dining experience.
Key Responsibilities:
Greeting Guests: Welcome and warmly greet guests as they arrive.
Seating Arrangements: Assign guests to tables, considering their preferences and the restaurant’s seating plan.
Managing Reservations: Handle phone and in-person inquiries about reservations, wait times, and general guest needs.
Guest Relations: Monitor the dining area to ensure guest satisfaction and a smooth service flow.
Requirements:
Prior experience as a hostess or in a similar customer service role (6 months to 1 year).
Excellent communication and interpersonal skills.
Well-groomed and presentable appearance.
Ability to work evening shifts and weekends