Visitor and call management:
Greet visitors, verify their identity, issue passes, and direct them to the correct person or department. Answer, screen, and forward phone calls, taking messages when necessary.
Administrative support:
Schedule meetings and manage calendars for staff and meeting rooms. Handle incoming and outgoing mail, packages, and deliveries. Perform general clerical duties like filing, copying, and data entry.
Front desk maintenance:
Keep the reception area tidy, organized, and presentable at all times. Ensure necessary stationery and materials are stocked.
Customer service:
Provide basic and accurate information to callers and visitors. Handle inquiries and address any concerns.
Other duties:
Maintain office security procedures, manage office supplies, and sometimes handle payments or invoices. They may also assist with travel arrangements or other support tasks as needed.