The Front Office Receptionist will be the first point of contact for the company. They will handle the front desk operations, greet visitors, manage calls, and provide administrative support to ensure smooth day-to-day office operations.
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Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Maintain a clean and organized reception area.
Handle visitor inquiries and direct them to the appropriate person or department.
Receive, sort, and distribute daily mail and deliveries.
Schedule appointments and maintain meeting room calendars.
Assist in maintaining office supplies inventory.
Provide basic administrative support such as data entry, filing, and photocopying.
Coordinate with other departments for smooth communication flow.
Follow security procedures and ensure visitor sign-in protocols are maintained.
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Required Skills and Qualifications:
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Professional appearance and attitude.
Strong organizational and multitasking abilities.
Ability to handle sensitive information with discretion.
High school diploma or equivalent; additional certification in Office Management is a plus.
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Preferred Attributes:
Positive attitude and customer-focused approach.
Ability to stay calm under pressure.
Good problem-solving skills.
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Typical Work Environment:
Office-based role with standard working hours.
Interaction with clients, visitors, and internal staff daily.