Roles & Responsibilities:
The Receptionist serves as the first point of contact for visitors and callers, delivering a positive and professional experience. This role involves handling front desk responsibilities, managing incoming communications, and supporting various administrative tasks to ensure smooth day-to-day operations.
· Answer incoming calls. Provide general information and direct callers to an appropriate party or voice mailbox
· Greet and welcome guests in a warm and friendly manner
· Maintain visitor logs and issue visitor passes.
· Announce visitors to an appropriate party. Direct guests and clients to the waiting area and offer beverages (if available)
· Schedule appointments and manage meeting room bookings.
· Receive, sort, and distribute daily mail and deliveries.
· Assist with basic clerical duties such as filing, photocopying, and data entry.
· Maintain a tidy and presentable reception area.
· Ensure compliance with security procedures and company policies
· Handling helpdesk and coordinate with Facility team on ticket closures
· To coordinate for interviews and any training arranged by the client employees
· To support activities related to any events functions at client facility
· Raise purchase orders for Facilities Management vendors as and when required
· To assist in ID badging as and when required
· Undertake other facilities related tasks that may arise from time to time at the direction of the Facilities Manager
· Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s)
Personal Specification
· Any Graduate
· Proven work experience as a Receptionist, Front Office Representative, or similar role
· Proficiency in Microsoft Office Suite
· Professional appearance and strong communication skills
· Good telephone techniques
· Multitasking and time-management skills, with the ability to prioritize tasks
· Must possess the ability to act competently in a crisis while maintaining a calm and professional manner
· Customer service attitude
Interested candidates, please share CVs at chandana.paul@irepartners.com