📝 Job Title: Front Office Manager (Receptionist)
📍 Location: [Indore]
🏢 Company: [Amber spa & wellness]
🕒 Job Type: Full-Time
💼 Experience: 1–5 years
🎓 Education: Bachelor's degree in Hospitality Management, Business Administration, or related field
💰 Salary: ₹[15000-20000] per month
📅 Joining: [Immediate]
We are seeking a dedicated and experienced Front Office Manager (Receptionist) to oversee our front desk operations. The ideal candidate will be the first point of contact for our clients and visitors, ensuring a welcoming and professional environment.
Manage and supervise front desk staff to ensure efficient and courteous service.
Oversee daily operations of the front office, including check-ins, check-outs, and reservations.
Handle guest inquiries, complaints, and feedback promptly and professionally.
Maintain and update records of office expenses and costs.
Ensure the front desk area is tidy and equipped with necessary supplies.
Coordinate with other departments to ensure smooth operations and guest satisfaction.
Implement and enforce company policies and procedures.
Train and mentor front office staff, conducting performance evaluations as needed.
Proven experience as a Front Office Manager, Receptionist, or similar role.
Proficiency in MS Office and familiarity with office equipment (e.g., printers, fax machines).
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to handle stressful situations with professionalism.
Knowledge of customer service principles and practices.
Competitive salary package.
Opportunities for professional development and career growth.
Positive and supportive work environment.
Familiar environment