We are looking for a dynamic and well-groomed Front Office Executive (Female) with a pleasant personality to be the face of our organization. The ideal candidate should have prior experience in the healthcare or diagnostic sector, with excellent communication skills in English, Hindi, and Telugu. She will be responsible for handling front desk operations, customer relations, and administrative support with high proficiency in MS Office, PowerPoint, and MIS reporting.
Greet and assist visitors, patients, and clients in a professional and courteous manner.
Handle telephone calls, respond to inquiries, and redirect calls to the appropriate departments.
Manage front office operations, appointments, and scheduling efficiently.
Maintain records of walk-in patients, inquiries, and follow-ups.
Ensure smooth coordination between patients and diagnostic/healthcare departments.
Maintain the reception area in an orderly and presentable manner.
Prepare daily/weekly MIS reports and presentations (PPT) as required by management.
Support administrative tasks such as documentation, filing, and data entry.
Handle customer complaints promptly and ensure high levels of customer satisfaction.
Maintain confidentiality of sensitive information.
Female candidates only, aged below 30 years.
Minimum 2 years of experience as a Front Office Executive/Receptionist in a reputed healthcare or diagnostic company.
Fluent in English, Hindi, and Telugu (spoken and written).
Pleasing personality with excellent interpersonal skills.
Proficient in MS Office (Word, Excel, PowerPoint) and capable of preparing professional MIS reports.
Strong communication, organizational, and multitasking abilities.
Professional appearance and a positive, approachable attitude.