Job Responsibilities
· Greeting Visitors:
Welcoming guests and clients in a professional and friendly manner, setting a positive first impression
· Managing Phone Calls:
Answering, screening, and directing incoming calls, taking messages, and ensuring prompt responses
· Scheduling and Coordination:
Coordinating appointments, meetings, and travel arrangements, and managing the office calendar.
· Administrative Tasks:
Performing general administrative duties such as filing, data entry, and managing office supplies
· Maintaining Reception Area:
Ensuring the reception area is tidy, well-organized, and stocked with necessary materials.
· Customer Service:
Providing friendly and helpful customer service to all visitors and clients
· Record Keeping:
Maintaining accurate records of incoming and outgoing mail, and managing files and documents
· Communication:
Communicating effectively with clients, visitors, and employees, both verbally and in writing
· Problem Solving:
Addressing customer inquiries and complaints, and escalating issues to appropriate personnel.
· Office Management: