Greeting/Welcoming Clients and guests.
Take local orders, understanding customer’s requirement and confirming the address before placing the order.
Inward-Outward of couriers and manage the courier database.
Work efficiently to moderate the inquiries assigned to executives with proper guidance and track them professionally.
Manage the database of visitors, couriers, machine services, orders, interview candidates, guests, clients.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Handling Customer support & Customer service calls.
Proficiency in Microsoft office suite, multitasking, time-management skills, with the ability to prioritize tasks.
Provide basic and accurate information in-person and via phone/email.
Meeting & Understanding Customer Requirements for Sale closure.
Comfortable re-presenting in Expo’s behalf of organization in PAN India/Overseas.