Manage online product listings on Amazon, Flipkart, Meesho, Jiomart, and other marketplaces.
Create, upload, and optimize product listings including titles, descriptions, keywords, images, and pricing.
Manage product catalogs, stock updates, and product variations.
Handle daily order processing, shipment creation, returns, and cancellations.
Work with warehouse/logistics teams to ensure timely dispatch and delivery.
Monitor account health, product rankings, customer reviews, and ratings.
Analyze marketplace performance reports—sales report, advertising report, traffic, and conversions.
Plan and execute promotional campaigns, deals, coupons, and advertisements.
Coordinate with the marketing team to run Amazon ADS / Sponsored ADS / Flipkart Ads.
Monitor competitor pricing, offers, and trends to improve product performance.
Handle customer queries, feedback, and resolve escalations.