We are looking for an E-commerce Marketing Executive to join our team at CBS HUB PVT LTD to help plan and execute marketing campaigns. This role involves both online and offline promotions, customer engagement and branding activities. The position offers an in-hand salary of ₹20000 - ₹30000 and growth opportunities in the field.
We are looking for a proactive, detail-oriented, and tech-savvy individual to join our operations team. This role will act as a central point of coordination between internal departments, sales teams, and school clients to ensure smooth execution of online sales processes, timely order readiness, system improvements, and seasonal preparedness.
Key Responsibilities
Coordinate the setup and timely activation of online sales links based on customer requirements.
Communicate effectively with internal teams and clients to manage approvals, changes, and updates related to product offerings and orders.
Handle and resolve queries from sales teams and external partners in a prompt and professional manner.
Maintain accurate operational records, reports, and dashboards to support planning and monitoring.
Develop and update standard operating procedures, process documents, templates, and FAQs.
Collaborate with system teams for testing new features and providing user feedback for process enhancements.
Assist in season preparation activities by helping collect data, pre-allocate workloads, and coordinate team efforts for smooth execution.
Required Skills and Qualifications
Graduation or Post Graduation.
1–3 years of relevant experience in e-commerce operations, coordination, or sales support.
Strong written and verbal communication skills.
Technologically proficient, with familiarity in using Excel, CRMs, ERP platforms, or order management tools.
High attention to detail and ability to manage multiple projects simultaneously.
Strong problem-solving skills and a customer-focused mindset.
Ability to work collaboratively with cross-functional teams under tight timelines.
Preferred Skills
Experience in EdTech, retail, or e-commerce environments.
Prior involvement in pre-sales operations or academic season planning is a plus.