E-Commerce Executive
Job Overview:
We are seeking a results-driven and detail-oriented E-Commerce Executive to manage and optimize our online sales channels. The ideal candidate will play a key role in driving revenue growth, improving product visibility, and enhancing the overall customer experience across our e-commerce platforms.
Key Responsibilities:
· Manage day-to-day operations of e-commerce platforms (e.g., website, Amazon, Flipkart, etc.).
· Upload, update, and optimize product listings, images, descriptions, pricing, Etc.
· Coordinate with marketing to execute online promotions and campaigns.
· Monitor inventory levels, pricing strategies, and order fulfillment.
· Analyze sales data and customer behavior to improve performance.
· Handle customer queries, feedback, and returns in a timely and professional manner.
· Liaise with logistics and warehouse teams to ensure smooth order processing.
· Track competitor activity and adjust strategy accordingly.
· Generate performance reports and suggest improvements.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
2–3 years of experience in an e-commerce or digital marketing role.
Familiarity with major marketplaces (Amazon, Flipkart, etc.) and CMS platforms (Shopify, Woo Commerce, Magento, etc.).
Strong Excel and data analysis skills.
Basic knowledge of SEO, online advertising, and customer journey mapping.
Excellent communication and organizational skills.