Job Summary:
The Service cum Sales Engineer is responsible for providing technical support and service to customers, while also identifying sales opportunities and promoting products/services to drive revenue growth. This role bridges the gap between customer support and sales, ensuring high-quality service delivery and customer satisfaction.
Key Responsibilities:
Customer Service and Support
Sales and Business Development
Product Knowledge
Customer Relationship Management:
Collaboration and Reporting(CRM)
Skills and Qualifications:
Bachelor's degree in Engineering or Diploma.
2-3 years of experience in a technical sales or service role.
Strong technical knowledge of the products/services offered.
Excellent communication, problem-solving, and interpersonal skills.
Ability to work independently and as part of a team.