Service Coordinator

Role Overview:

To Support Business Team. Provide AMC Service To Customers On Time. Creating Solid Relationships With Major Customers To Ensure A Continuous Flow & Generate Sales Revenue.

Key Responsibilities:

Client Communication: Act as the primary point of contact for clients, understanding their needs, and communicating effectively to ensure their expectations are met or exceeded.

Scheduling and Coordination: Coordinate service appointments and schedules for clients and service engineers. This includes scheduling maintenance, repairs, installations, or other services according to client preferences and availability.

Resource Management: Manage resources such as equipment, and materials required for service delivery. Ensure that resources are allocated efficiently to meet client demands while maintaining cost-effectiveness.

Service Provider Liaison: Communicate with service engineer to assign tasks, provide necessary information, and ensure timely completion of services. Maintain positive relationships with service providers to foster a collaborative working environment.

Problem Resolution: Address any issues or concerns raised by clients or service providers promptly and effectively. Troubleshoot problems as they arise and work towards finding satisfactory solutions for all parties involved.

Documentation and Reporting: Maintain accurate records of service requests, appointments, and client interactions. Generate reports on service activities, including service completion rates, client satisfaction levels, and any issues encountered.

Quality Assurance: Monitor service quality and performance to ensure compliance with company standards and client expectations. Implement improvements to processes or procedures to enhance service delivery efficiency and effectiveness.

Experience : 2 Years + Min

Qualification & Skills : Graduate or Bachelor's degree in business administration, management, or Diploma / Degree In Electronics (preferred).

1. Proven experience in a customer service or coordination role, preferably in a service-oriented industry.

2. Strong communication and interpersonal skills, with the ability to build rapport and resolve conflicts diplomatically.

3. Excellent organisational and multitasking abilities, with a keen attention to detail.

4. Proficiency in using scheduling software, customer relationship management (CRM) systems, and other relevant tools.

5. Problem-solving skills and the ability to remain calm and composed under pressure.

6. Flexibility to adapt to changing priorities and work effectively in a fast-paced environment

• It is a Full Time తయారీ job for candidates with 1 - 2 years of experience.

Service Coordinator job గురించి మరింత

1. Service Coordinator jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹30000 నెలకుని మీరు ఆశించవచ్చు. ఇది ముంబైలో Full Time Job.
3. Service Coordinator job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Service Coordinator jobకు 6 working days ఉంటాయి.
4. ఈ Service Coordinator jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Service Coordinator jobకు కంపెనీలో ఉదాహరణకు, Indus Power Industriesలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Service Coordinator రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Indus Power Industries వద్ద 5 Service Coordinator ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ తయారీ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ Service Coordinator Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Service Coordinator job Day Shift కలిగి ఉంది.