Position: Network Support Engineer
Department: IT / Technical Support
Location: ———
Experience: 1–5 years (customizable)
Employment Type: Full-time
Icon Infoline is a system integrator and managed services company. Their offerings include:
IT Infrastructure Management
o Setup, upgrade, and management of IT infrastructure.
· They partner with major hardware companies (e.g., HPE, Cisco) to deliver robust infrastructure solutions.
Security Solutions
· They provide network security services, including deployment and maintenance of security devices.
Cloud & Data Center Services
· Cloud infrastructure, data centre setup, backup, disaster recovery, etc. Monitoring and event management (NOC) to ensure high availability.
ITSM (IT Service Management)
· Implementing and supporting ITSM frameworks in customer environments.
Backup, Restore & Disaster Recovery
· Disaster recovery planning and execution.
NOC Managed Services
· They run a Network Operations Center to proactively monitor customer networks, reduce risk, and manage IT operations.
Distribution / Resale
· Icon Infoline is an authorized distributor/reseller for several computer hardware and software brands, e.g., Lenovo, HP, ASUS, Quick-Heal, Tally, Kaspersky
Position: Network Support Engineer
Department: IT / Technical Support
Location: Bhosari, Pune Maharashtra
Experience: 1–3 years
Employment Type: Full-time
The Network Support Engineer will be responsible for maintaining, troubleshooting, and optimizing the organization’s network infrastructure. The role involves providing technical support, monitoring network performance, resolving connectivity issues, and ensuring smooth and secure network operations.
· Monitor, manage, and troubleshoot LAN/WAN network infrastructure.
· Provide day-to-day support for routers, switches, firewalls, access points, and other networking devices.
· Diagnose and resolve network issues related to performance, connectivity, and security.
· Perform installation, configuration, and maintenance of network hardware and software.
· Handle network incidents, service requests, and escalations within defined SLAs.
· Maintain network documentation, topology diagrams, and inventory records.
· Support VPN configuration, remote access issues, and user connectivity.
· Conduct regular network health checks, performance monitoring, and optimization.
· Coordinate with ISPs/vendors for downtime, service issues, or upgrades.
· Ensure adherence to network security protocols and best practices.
Apply On : hr@groupicon.co.in ( Subject Line_ Network Support Engineer_ 2yrs Exp. _ Location)
Other Details to be mentioned in the email
Full Name
Current Role & Company with Date of Joining
Current Location in Pune
Two Wheeler - Yes/No
Total Experience
Monthly Salary
Expected Salary
Notice Period