1. Employee need to provide support 24•7
2. Should know at least basic knowledge about server and hardware.
3. Need to work on ticketing tool.
4. Monitoring of Backup with Symantec netbackup tool.
5. Need to monitor server alert and provide support to remote team.
6. Vendor coordination.
7. Need to monitor DC Infra like Visitor escorting, AC and power.
8. MIS Reporting.
9. Monitoring of various SAP jobs.
10. Need to travel other location if support require.