Job Summary:
We are looking for a skilled and proactive System/Network Engineer to manage and maintain our internal office network, systems, internet connectivity, switches, and firewalls. The ideal candidate will ensure the smooth functioning of IT infrastructure, troubleshoot network/system issues, and implement security measures to protect our digital assets. When not engaged in system or network-related tasks, the candidate will assist with general back office operations and support functions.
Key Responsibilities:
Primary (Network/System Support):
Manage and maintain internal LAN/WAN infrastructure and ensure high availability.
Monitor and troubleshoot internet connectivity and performance issues.
Configure, manage, and maintain switches, routers, and wireless access points.
Handle installation, configuration, and updates of firewall systems (e.g., FortiGate, Sophos, etc.)
Support internal system issues related to networking and connectivity.
Provide technical support to office staff for network/system-related queries.
Coordinate with internet service providers for outages or upgrades.
Monitor and manage IP allocation, DHCP, DNS, and VPN connections.
Perform routine checks and preventive maintenance of network equipment.
Secondary (Back Office Support):
· Assist with data entry, document preparation, or other operational tasks.
· Support day-to-day administrative functions as assigned by the operations team.
· Maintain basic inventory of IT and office supplies.
Education & Experience:
Bachelor’s degree in Computer Science, IT, or related field
Proven experience as a Network Engineer or Server Administrator
Skills:
Strong understanding of network infrastructure and network hardware
Hands-on experience with networking hardware (switches, routers, firewalls).
Proven experience as a network/system engineer or similar role.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, and VPNs.
Familiarity with Windows/Linux system administration
Excellent verbal and written communication skills
Ability to work independently and manage multiple tasks