Location: Gurgaon
Salary: ₹12,000 – ₹20,000 per month
Working Days: 6 days a week
We are looking for a dedicated and proactive IT Desk Support Executive to join our team in Gurgaon. The ideal candidate should have hands-on experience with AutoDialer systems, basic networking knowledge, and the ability to provide fast and effective technical support to users.
Provide technical support for desktop systems, software, and hardware.
Troubleshoot and resolve issues related to AutoDialer tools.
Handle basic networking tasks, including LAN/WAN troubleshooting, Wi-Fi configuration, and router/modem setup.
Manage installations, configurations, and upgrades of systems and applications.
Log and track support requests and ensure timely resolution.
Coordinate with internal teams for escalations and system maintenance.
Ensure all IT assets and systems are functioning properly.
0–2 years of experience in IT Helpdesk / Technical Support (freshers with good knowledge can apply).
Good understanding of AutoDialer applications.
Basic knowledge of networking concepts.
Ability to diagnose and resolve technical issues efficiently.
Good communication and customer-handling skills.
Ability to work 6 days a week.
Competitive salary based on experience (₹12k–₹20k).
Opportunity to grow within the IT support domain.
Supportive and learning-friendly work environment.