Install, configure, and maintain computer systems, servers, and networks.
Monitor system performance and troubleshoot issues with hardware, software, and network systems.
Provide technical support to end-users across the organization.
Maintain IT asset inventory and ensure all equipment is up-to-date.
Implement and maintain security measures including firewalls, antivirus software, and backup systems.
Collaborate with other departments to understand their IT needs and provide solutions.
Assist with the onboarding of new employees (email setup, access permissions, hardware setup, etc.).
Ensure compliance with IT policies and procedures.
Support IT projects such as system upgrades, migrations, and new software rollouts.