We are seeking a skilled and detail-oriented IT Professional to join our team. The ideal candidate will be responsible for supporting, managing, and implementing IT systems and infrastructure to ensure smooth day-to-day operations. This role involves troubleshooting technical issues, supporting users, maintaining security protocols, and helping in system upgrades.
Install, configure, and maintain computer systems, hardware, and software.
Provide technical support to staff via phone, email, or in person.
Manage and monitor local area networks (LAN), wide area networks (WAN), and internet systems.
Ensure data security and perform regular system backups and disaster recovery operations.
Maintain and support servers, cloud environments, and databases.
Set up user accounts, permissions, and passwords; manage Active Directory or equivalent.
Assist in implementing new technology solutions and system upgrades.
Document internal procedures and prepare IT reports.
Monitor system performance and troubleshoot issues as they arise.
Ensure compliance with organizational and regulatory IT policies.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience (2-5 years) as an IT support specialist, system administrator, or similar role.
Strong understanding of networking, operating systems (Windows/Linux), and hardware/software troubleshooting.
Hands-on experience with virtualization (VMware/Hyper-V), cloud platforms (AWS, Azure), and ITSM tools.
Excellent problem-solving, communication, and interpersonal skills.
Certifications like CompTIA A+, Microsoft Certified (MCSA, MCSE), Cisco (CCNA), or similar are a plus.
Familiarity with cybersecurity practices and tools.
Basic scripting or programming knowledge (Python, PowerShell, etc.).
Experience with ERP or CRM systems (SAP, Salesforce, etc.).
Knowledge of ITIL framework and service management best practices.
Competitive salary based on experience.
Health insurance, retirement plans, and paid time off.
Opportunities for training, certification, and career growth.