JOB Profile – IT Engineer
Design, implement, and maintain ERP systems
· Perform system configurations and customizations to meet business needs
Provide technical support and troubleshooting for ERP-related issues
Collaborate with end-users to understand requirements and translate them into
Technical specifications.
Monitor and maintain IT infrastructure, including server uptime, network speed, and security protocols.
Install and set up new computer systems, servers, workstations, applications, and other equipment based on company needs.
Respond to user-reported technical issues and resolve problems related to hardware, software, or network connectivity.
Perform regular diagnostics and troubleshooting to identify and fix system errors or inefficiencies.
Ensure regular backup and recovery of critical business data, setting up disaster recovery protocols when necessary.
Implement software updates, patches, and security fixes to protect systems from vulnerabilities.
Assist in migrating IT infrastructure to cloud platforms or integrating new systems into the organization.
Maintain detailed records of network configurations, incidents, and maintenance schedules.
Keep up with industry trends and technological advancements to recommend improvements and updates to the organization’s systems.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
2-4 years of experience in ERP systems, IT support, system/network administration, or a similar role.
Strong understanding of IT systems, networks, hardware, and software.
Strong understanding of business processes and how they are supported by ERP systems.
Problem-solving skills and the ability to diagnose and resolve technical issues quickly.
Ability to work independently and as part of a team to support IT functions and projects.